We know you have many choices when buying products online and since you cannot hold, touch or feel our products online, we offer straightforward information geared at giving you confidence in the products you purchase from Eli Phant.

Here’s why Eli Phant's secure website is one of the best places to buy funky, unique and handmade products:

• We offer free shipping on orders over $100.


• Great customer service. We are available by phone, call 207-253-8000 during regular store hours to speak with either Sally or Peter. If you leave a message we will respond quickly to your questions.


• Eli Phant is built on personal relationships. We take great pride in our relationships with our customers and vendors, and are confident about every product we sell and every vendor we work with.


• Customer Satisfaction is guaranteed and you should expect it. We want to hear your thoughts about your purchase and shopping experience.


• Easy to understand Return Policy. We offer a 15-day no-hassle return policy with no restocking fee on all orders. Please contact us before returning an item to receive a RMA (return merchandise authorization) number to help us track and refund your item.


• Secure Online Shopping. Our online store is a secure and safe shopping experience. Our transactions are encrypted, and we do not store credit card information.


• Shop Over the Phone. Don’t like online shopping and can’t get to Portland, Maine? No problem, call us at 207-253-8000 and we can help you over the phone.


• Any questions? Call 207-253-8000 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it